Decryption of encrypted files
If you have been infected by ransomware, we evaluate your case. In order to assess the problem, we will ask you to send us some of the affected files, any ones that you consider to be less committed or of low importance, so that our technical staff can check if we can recover them and how long may the process take.
We will give you an answer in less than 24 hours regarding the possibility or not to recover your files.
We will make safety recommendations so that your files will not be exposed to new ransomware attacks.
If decryption is possible, in about 2 days we recover the files.
If for any reason the decryption fails, we will refund all your money.